Canada Life: Insurance, Investments, & Retirement

Canada Life: Insurance, Investments, & Retirement
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Use your online account or mobile app to submit claims, update your personal info, check coverage amounts and manage your savings. Sign in to My Canada Life ...
With over 175 years of history, Canada Life is a pillar of the Canadian financial landscape. In 2026, the company continues to lead the market by integrating traditional stability with digital-first solutions for health benefits, wealth management, and retirement planning.

This comprehensive guide is designed to help you navigate the Canada Life website, master the My Canada Life at Work login, and understand the suite of products available to protect your family and grow your future.


1. Navigating Canada Life: Login, Signup, and App Access

Whether you are a plan member through your employer or an individual policyholder, managing your account online is the most efficient way to track your claims and investments.

My Canada Life at Work Login

The primary portal for most users is My Canada Life at Work. This platform consolidates your workplace benefits and retirement savings into one dashboard.

  • Website: Visit theofficial login pageto access your account.
  • Login Requirements: Use the email address you registered with. If you are a legacy user, you may still use your GRS Access ID (typically a 7-digit number).
  • Sign-in Support: If you’re stuck, the "Sign-in help" link on the login page can help you recover an Access ID or reset a forgotten password.

How to Signup and Register

If you are new to the platform, the signup process is straightforward:

  1. Navigate to the register page on the Canada Life website.
  2. For Benefits: You will need your Plan Number and Member ID (found on your benefits card).
  3. For Savings: You will need your Policy Number and Certificate Number.
  4. Follow the prompts to set up 2-step verification (MFA) for enhanced security.

Mobile Access: The My Canada Life at Work App

For those on the go, the app is available on the App Store and Google Play. It allows you to:

  • Submit healthcare claims instantly by taking a photo of your receipt.
  • Check your investment performance and RRSP contribution room.
  • Use your digital benefits card at the pharmacy or dentist.

2. Insurance Products: Protecting What Matters

Canada Life offers a diverse range of insurance solutions tailored to different life stages.

Term Life Insurance (My Term™)

In 2026, My Term™ remains a popular choice for its flexibility.

  • Customizable Terms: Choose lengths from 5 to 50 years to match your mortgage or children’s graduation dates.
  • Affordability: Low-cost coverage that is ideal for young families.
  • Conversion: Option to convert to a permanent policy before age 70 without a medical exam.

Permanent Life Insurance

For those looking for lifelong protection and a "wealth-building" component:

  • Whole Life & Universal Life: These policies build cash value over time, which you can potentially borrow against or use to supplement retirement income.
  • Estate Planning: Provides a tax-free payout to beneficiaries, often used to cover estate taxes or leave a legacy.

3. Investments & Retirement Planning

Canada Life Investment Management Ltd. provides world-class portfolios designed to weather the complexities of the 2026 market.

Retirement Savings Plans

  • Registered Retirement Savings Plan (RRSP): Deduct contributions from your taxable income and grow your investments tax-deferred.
  • Tax-Free Savings Account (TFSA): A flexible tool for short or long-term goals where all withdrawals are 100% tax-free.
  • Registered Retirement Income Fund (RRIF): When you retire, you convert your RRSP into a RRIF to start receiving a regular income. By law, you must do this by December 31 of the year you turn 71.

Canada Life Mutual Funds

With a "multi-manager" approach, Canada Life offers a wide variety of funds:

  • Sustainable Portfolios: Focused on ESG (Environmental, Social, and Governance) factors for ethical growth.
  • Alternative Funds: Designed to provide diversification and protection against market volatility.
  • Target-Date Funds: Automatically adjust your risk profile as you get closer to your retirement year.

How do I reset my Canada Life password?

On the sign-in page, select "Forgot your password?". You will need to enter your registered email address. A verification code will be sent to you; once entered, you can create a new password (minimum 12 characters).

Where can I find my plan and member ID?

These are located on your benefits card. The Plan Number is usually a 6-digit number, while the Member ID (or Certificate Number) can be up to 10 characters. If you don't have a card, contact your HR department or call 1-888-222-0775.

What is the Canada Life "Student Debt Savings Program"?

This innovative program allows employers to match an employee's student loan payments with contributions to their group RRSP. It helps young professionals save for retirement while simultaneously paying off their education debt.

How long does it take for a claim to be processed?

Most online healthcare claims submitted via the My Canada Life at Work app or website are processed within 24 to 48 hours. If you have signed up for direct deposit, funds usually appear in your bank account shortly after.

Is Canada Life a trusted company?

Yes. Founded in 1847, it was Canada's first domestic life insurance company. It holds high financial strength ratings and an AAA- brand rating, serving more than one-third of all Canadians.


5. Summary: Why Choose Canada Life in 2026?

Canada Life balances the weight of a traditional trusted bank alternative with the agility of modern fintech. Their commitment to the "financial, physical, and mental well-being" of Canadians is evident in their integrated platforms and diverse product range.

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Next Step: Would you like me to create a retirement income projection table to help you visualize how a Canada Life RRIF would perform based on your current RRSP balance and desired withdrawal rate?

Canada Life, founded in 1847, was Canada’s first domestic life insurance company. Canada Life provides insurance and wealth management products and services in Canada, the United Kingdom, Isle of Man and Germany, and in Ireland through Irish Life.

In Canada, Canada Life offers investments, savings and retirement income, annuities, life, disability, job loss and critical illness insurance for individuals, families and business owners. Group payout products issued by Canada Life are distributed by Great-West Life.

Canada Life is also a leading provider of creditor insurance through leading financial institutions and other lending institutions.

In Europe, Canada Life and Irish Life provide individuals and their families with a broad range of protection and wealth management products.

Canada Life is a leading provider of traditional mortality, structured and longevity reinsurance solutions for life insurers in the U.S. and in international markets.

As of January 1, 2020, Great-West Life, London Life and Canada Life and their holding companies, Canada Life Financial Corporation and London Insurance Group Inc. amalgamated into a single company - Opens in a new window – the Canada Life Assurance Company.

Today, Canada Life proudly serves more than 13 million customer relationships across Canada and is a member of the Power Financial Corporation group of companies.